8 portraits of diverse people

The best experience transferees want.
The global program efficiency you need.
With avail, you can choose both.

The best experience for transferees.

An efficient move management program for you doesn’t come at the expense of your transferees’ satisfaction. The most efficient and customer-service oriented suppliers are selected. And, every transferee is assigned an experienced Avail Service Coordinator.

Global move management program efficiency.

Avail people and systems combine with our data collection to bring a global perspective to your move management. Experience with clients from many different regions and industries has taught us how to most efficiently coordinate the multiple fast-moving elements of move management, around the globe.

It's easy to get started.

Contact us today at 800-268-5051 to discuss your move management program. Or email us now at avail@atlasvanlines.ca.


We're their partner.

FOR TRANSFEREES, THROUGHOUT THE RELOCATION.

Each transferee is assigned a personal Avail Service Coordinator. The same individual who begins a move with a transferee is available to assist and answer any questions throughout the relocation. Our systems keep every piece of information about household goods, suppliers and time frames ready for immediate retrieval. If there’s a question beyond a coordinator’s expertise, the entire Avail team can be accessed. Our first job is to make every relocation a success in the eyes of the transferee.

BEST FOR THEM.

  • One point of contact
  • 24/7 availability
  • Bilingual services (English and French)
  • Concierge services —for services beyond relocation
  • Security—background checked service providers
  • Exceptional value—competitive pricing

We’re your advocate.

CLIENT ADVOCACY, WE ANSWER TO YOU.

As an advocate for you, Avail’s job is to assure you that the policy and services you intend are provided in a manner that’s best for your transferee, and best for your company. A successful program removes the stress from the transferee during the move, ultimately removing stress from you. Most important, with any service you choose, is that we answer to you.

BEST FOR YOU.

  • Adherence to policy and procedures, but flexibility in application through approval processes (to take care of their employees)
  • Accountability
  • Effective and expedient communication
  • Intense, measurable quality process
  • Exceptional value—competitive pricing

WITH SAVINGS ON EVERY MOVE.

Our business intelligence and practices are designed to save you money on every move. The savings come from improved efficiencies, keeping service providers in strict compliance with the terms of a contract or policy, and eliminating the occurrence of excessive, unwarranted charges—whether intentional or unintentional.


Build a program that fits for you.

A complete menu—from moving policy drafting and review, to complete move management service before, during and after the move. Choose only the services that apply to your unique move management need.

SUPPLY CHAIN COORDINATION

  • Household goods shipment placement
  • Auto carrier order placement
  • Third-party order placement
  • Follow designated distribution or recommend distribution
  • Supplier on-boarding

POST-MOVE EVALUATIONS

  • Send and collect post-move evaluations
  • Conduct root-cause analysis with service providers if poor results are returned

AUDITING AND REPORTING

  • Estimate audit
  • Invoice audit
  • Consistent supplier performance audit to your KPI’s
  • Audit of estimates and invoices
  • Customized on-demand and scheduled reporting
  • Real-time access to all move data through Order Management (OM)
  • Exceptions management

POLICY CONSULTING AND REVIEW

  • Policy consulting
  • Program performance review
  • Policy recommendations

POLICY ADMINISTRATION

  • Policy management
  • Move tracking and data entry
  • Claims reporting and tracking