Atlas Canada is seeking an organized, detail-oriented, and versatile candidate to join our Avail team! The candidate should enjoy working in a fast-paced environment while providing exceptional customer service to our customers. The Move Coordinator’s duties include the following:
Duties of a Bilingual Move Coordinator:
- Arranging and scheduling services
- Interacting with agents and operations personnel, and communicating regularly with clients and end-line customers
- Maintaining system updates and documenting monitoring steps
- Providing exceptional customer service during the relocation process
- Entering shipment orders in the Atlas system and tracing all stages of the order
- Contacting various agents and vendors involved to ensure servicing parties understand all move management requirements
Employment Type & Hours:
Full-time position with work hours between 8:30am and 5:00pm, Monday to Friday. Possible overtime during peak season.
Benefits:
Drug/extended health/dental/EAP/critical illness/life insurance; pension plan; training opportunities.
Required Skills:
- Bilingual French and English (verbal and written)
- Effective problem-solving, organizational, and analytical skills
- Ability to balance multiple tasks and analyze data for errors
- Excellent written and verbal communication skills
- Good reasoning ability and detail-oriented
- Proficient in Microsoft Outlook, Word and Excel
- Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations
- 2 years Customer Service/Call Centre Experience an asset
English 
French