Author: Julie Copithorne

At Atlas Van Lines, we pride ourselves on making your move as smooth as possible, including providing a seamless experience for your pets. Through our partnership with Paws en route, we ensure that your pets are safe and comfortable every step of the way.

What Happens Once You Book?

1. Personalized Travel Plan: Once you book your move with us, we’ll work closely with Paws en route to create a travel plan that suits your pet’s specific needs. Whether it’s a short flight or a cross-country drive, we’ve got them covered.
2. Updates Along the Way: We know how important it is to stay informed. You’ll receive regular updates about your pet’s journey so you can have peace of mind while you focus on your relocation.
3. Door-to-Door Service: From your old home to your new one, we coordinate door-to-door service to make the process as simple as possible. Your pet’s safety is our priority, and we ensure they arrive at their new home in good health and spirits.

Moving doesn’t have to be stressful for you or your pets. With Atlas Van Lines and Paws en route, you can trust that your pet’s relocation is in capable, caring hands. Contact us today to learn more about how we can help with every aspect of your move!

At Atlas Van Lines, we understand that moving can be stressful, especially when it involves your furry family members. Whether you’re moving across the country or to a new city, ensuring the comfort and safety of your pets is a top priority. That’s why we’ve partnered with Paws en route, specialists in pet transportation, to offer reliable, safe, and stress-free pet relocation services.

Our pet relocation service eliminates the hassle of managing your pet’s move. Whether you have a dog, cat, or other beloved companion, we ensure they receive the care and attention they deserve. From booking transportation to ensuring all the necessary paperwork is completed, we handle every detail.

Why Choose Atlas Van Lines for Pet Relocation?

• Safe & Comfortable Travel: Paws en route provides customized travel plans, making sure your pets travel comfortably and safely.
• Expert Coordination: Our team works closely with Paws en route to coordinate every step of the move, ensuring your pet’s journey is smooth.
• Peace of Mind: With experts managing your pet’s move, you can focus on your relocation, knowing your pet is in good hands.

We make moving easier for every family member, including pets. Ready to learn more about our pet relocation services? Contact us today!

Atlas Canada and our agents care about your personal possessions. Our professional packers, skilled agents and modern equipment all contribute to the high standard of quality service our customers can rely on.

Sometimes, no matter how careful we try to be, damage may occur on your move. Atlas offers two choices of Transit Protection Plans for your consideration on long distance moves. Please ensure you fully understand the terms, conditions, and expectations of each plan before making your decision. The Motor Carrier Act states that a carrier of household goods is liable, to certain defined limits, for any loss of or damage to goods accepted for transportation. You may choose between the following levels of liability that you wish the carrier of your household goods to accept. Your choice, by signing the declaration of the value of the shipment on the Atlas Bill of Lading, will be used to determine the amount of any loss or damage, should that occur, to the goods while in transit. The conditions of carriage outlining the coverages and exclusions to liability are on the reverse of this document and on the Bill of Lading.

Cargo Protection (RECOMMENDED)

This plan provides coverage in the event that damage has occurred during transit. This choice is limited to the amount of valuation you declare on the Bill of Lading which must not be less than $10 per pound of the actual weight of your household goods. Items of extraordinary value (i.e. single item worth in excess of $5,000 with a current appraisal sheet) should be listed on the “High Value Inventory Form” and their total value should be listed separately on the Bill of Lading. The total value of these items is a supplemental declaration which is in addition to the amount declared for the balance of the shipment. Your moving consultant can advise you of the cost for this affordable plan.

Released Protection

Under this choice, you will be reimbursed for loss and/or damage up to sixty (60) cents per pound per article. (i.e.) If a table is damaged and it weighs 100 lbs, the maximum amount you will receive under this coverage is 0.60 X 100 lbs = $60. Weight calculation is based on industry/manufacturer’s averages. In the unlikely event of a total loss of all items, your maximum protection would be sixty cents for each pound of actual weight of your entire shipment of household goods. If the lost or damaged item(s) was packed in a carton by an Atlas Agent, the maximum coverage amount is calculated on the total weight of the packed carton. There is no cost for this plan; it is included in the transportation costs.

Carrier Liability Conditions

• Coverage to articles not currently purchased in the North American market is subject to their appraised value as provided by owner of items.
• The following goods are excluded from cargo protection: keys, glasses, watches, jewelry, coins, stamps, documents, currency and precious stones or metals.
• Carrier shall not be liable for damage or loss of a complete set when only part of such set is damaged or lost. Carrier shall only be liable for the repair or recovery of the lost or damaged piece.
• The damage or loss settlement on motor vehicles, trailers, campers, snowmobiles, ATVs, motorcycles, or boats (including outboard motors) shall not exceed the current market values (depreciated) based on date of loading at origin or dealer appraisal.
• Carrier reserves the right to repair or replace any article or articles lost or damaged in lieu of making a cash settlement.
• When the carrier pays for the replacement value or replaces a damaged item, the item becomes the property of the carrier.
• Carrier is not liable for loss or damage caused by acts of God, the queen’s or public enemies, riots, strikes, a defect or inherent vice in the goods (such as caused by weather), the act or default of the shipper or owner of the goods, authority of law or quarantine.
• Damage to the mechanical, electronic, or other operations regardless of who packed or unpacked such articles unless servicing was performed by the contracting carrier, his agent or employees. Item must have encountered external visible damage directly relating to the malfunction or negligence of the carrier or his contracted service technician.
• Deterioration of or damage to perishable food, plants, pets, dried flowers or ceramic greenware.
• Loss of contents of owner packed articles unless the carton is damaged by carrier mishandling and noted on the delivery documents and is the direct cause of the damage and/or loss.
• Damage to or loss of goods at place or places of pick-up or delivery when you or your appointed representative is not in attendance.
• Liability with respect to items considered sentimental is limited to the value of the item with no allowance made for sentiment.
• If item(s) are lost in transit, exceptions must be noted on the “Customer Inventory Check-Off Sheet” or “Inventory of Articles Shipped” and signed and acknowledged by the delivering/ unpacking carrier.
• Coverage does not extend to damage to goods due to the change of volume, colour or shape caused by natural occurrences including without limiting the generality of the following: warping, fading, rusting, evaporation, condensation, shrinking and expanding, normal wear and tear and damage to particle board furniture during disassembly/reassembly.
• Carrier shall not be liable for any economic or consequential damages or loss, such as but not limited to, computer down-time, tv rentals, phone calls, lost wages, travel and personal time spent settling a claim, as a result of the damage or loss of any goods or claim settlement process.

Choosing the right Transit Protection Plan to fit your individual needs is important. Make an informed decision by carefully reviewing this document.

Terms And Conditions Of Carriage

Personal Items

In addition to personal items excluded from cargo protection (i.e. jewelry), it is highly recommended that you also carry with you articles such as medications, and small personal electronic devices – Cell Phones, laptops, tablets, GPS, etc.

Delay

The carrier will provide you with a date or time period within which delivery is to be made. If the carrier fails to effect delivery within the time specified on the face of the Bill of Lading, you will be compensated for incurred reasonable food (excluding alcohol) and lodging expenses. Request for compensation must be sent in writing to Atlas Van Lines (Canada) Ltd. and must be accompanied by paid receipts for lodging and food.

Weights

The carrier will show the correct tare, gross and net weights on the Bill of Lading using a certified public scale. In cases where no certified weigh scale is available or operating at origin, a constructive weight based on 7 lbs. per cubic foot of properly loaded van space will be used.

Charges

All charges shall be paid before delivery. Should the actual charges exceed the estimated charges by more than 10%, the carrier will deliver your household effects for 110% of the estimate. The balance is due within 15 days, excluding weekends and holidays.The 15 day extension does not apply if you have signed a waiver beforehand or the carrier notified you of the actual charges immediately after loading and you authorized shipping to destination.

Claims

All claims for loss and/or damage must be filed in writing with the carrier and/or Atlas Van Lines (Canada) Ltd. within 60 days from date of delivery or in case of failure to make delivery, within 9 months from date of shipment. Do not proceed with repairs, replacement or disposal as carrier reserves the right to inspect all items and to appoint repair/replacement firm(s) if required.

Coverage Period

The terms of coverage on the Atlas Bill of Lading shall apply during shipping and up to 60 days of storage at destination in an Atlas Agent’s warehouse. However, the coverage does expire during unloading when goods are delivered to private storage and any exceptions to loss and/ or damage must be recorded on the delivery documents and acknowledged by the delivering agent. Coverage of shipments transported inside containers shall apply for a period of 60 days from date of loading. After this period of time, coverage can be extended by Atlas Van Lines in writing or your shipment is considered as delivered into long term storage. New coverages, terms and conditions are then applicable to the contract between you and the warehousing carrier.

Atlas Dangerous Goods Guide

Common Everyday Non-Admissible Items

The following items must never be shipped on the moving van:

• Aerosol Cans
• Alcohol including wine, beer, liquor
• Ammunition/Firearms
• Anti-freeze
• Batteries
• Charcoal
• Cigarette Lighters
• Cleaners containing bleach or ammonia
• Fertilizers
• Fire Extinguishers
• Gasoline/Kerosene/Oil
• Lighter Fluid
• Matches/Fireworks
• Paints (including craft paints)
• Perfumes/Cologne*
• Polishes/Nail Polishes
• Pool Chemicals
• Propane Tanks
• Shellac/Varnishes/Stains
• Other similar products

*NOTE: At the discretion of the mover, personal toiletries (colognes/perfumes) may be packed and shipped provided these items are packed into secure containers and the containers are encased in plastic wrap to prevent leakage. Please discuss the packing and transportation of these specific articles with your Atlas Agent.

Do Not Ship Dangerous Goods

By law, a household goods mover cannot transport dangerous goods as defined in the Transportation of Dangerous Goods Act of Canada. Many everyday items, such as those identified below, are dangerous goods or are articles that could cause serious accidents or damage to your possessions. It is your responsibility to ensure that you dispose of these items before packing and/or loading, or you can be found liable for any damage that may occur. The mover has the authority to refuse to ship any articles or items that are considered a threat to the vehicle, its contents, or to the personnel handling your shipment.

Dangerous Goods List:

• Make your moving arrangements 6-8 weeks prior to move date.
• Never plan to move in on your “closing” day as there may be delays.
• Go through your home before the moving consultant comes to do their survey. Decide what is being moved, donated, or discarded.
• If you are doing some/all of your own packing, arrange to get started well in advance of the move.
• If you are doing some/all of your own packing, your Atlas Agent can provide you with a complete range of cartons and packing materials at a reasonable cost.
• Properly dispose of all “Dangerous Goods”, such as bleach and propane. They are not admissible on the moving van.
• Use up food from your freezer and pantry. Clean your freezer and refrigerator 24- 48 hours prior to the move to give these appliances time to properly dry.
• Make sure you have/or obtain written appraisal for antiques, high-value artwork, etc. to verify their value prior to the move. Provide a copy to your Atlas moving consultant.
• Movers do not remove items affixed to ceilings and walls. Remove drapery tracks, curtain rods, blinds or other such items, before the packers/movers arrive.

Packing With Atlas

Proper packing is crucial for a successful move, which is why many families entrust their most valuable possessions to the professionals, especially for long-distance relocations. When you choose Atlas Canada for packing and unpacking, you’re putting your belongings in the hands of skilled experts. Our trained packers use premium-quality cartons and specialized materials designed to provide the highest level of protection, ensuring your items arrive safely at their destination.

Professional Training and Care

When you trust Atlas Canada to handle your packing, you can count on receiving:

✓ Formally trained Atlas Professional Packers who bring everything required to do the job.

✓ Extensive knowledge of which packing materials are the best for which items, including proven materials and procedures to                    safeguard even the most delicate pieces.

Your Atlas Professional Packer Will:

✓ Use the professional-grade packing materials listed above for optimal protection and ease of handling.
✓ Advise you on which things you should pack and move yourself, such as important papers, keys and valuables.
✓ Notify you of which items cannot be moved, such as chemicals and hazardous materials.

Atlas Packing Materials

• S, M, L and Wardrobe Cartons
• Mirror/Picture Cartons
• Wooden Crates
• Mattress Bags
• TV Cartons
• Packing Paper
• Side Carton Labels
• Sealing Tape

Best Practices For Packing Yourself

We strongly recommend using Atlas’ professional packing service for your china and other fragile items to ensure they are safely packed. However, if you prefer to pack some or all of your belongings yourself, the expert packing tips in this brochure will help guide you through the process. Your Atlas Canada Agent can also supply a full range of cartons and packing materials at an affordable price, making it easier for you to pack with confidence.

Liability

Atlas does not assume liability for damage to owner-packed items unless there is visible external damage to the carton. In addition, items not packed by Atlas which would usually require carton/crate protection (i.e.: glass table tops, marble tables) are also excluded from coverage.

General Packing Tips:

• Gather all your packing supplies including: various carton sizes, tissue paper, tape, scissors, pack labels, marker, etc.
• Allow yourself sufficient time to complete the job.
• Begin by packing the out of season items, then the seldom used items, and lastly the things that will be used until the very last minute.
• Create a box labelled “set-up” which includes all the must have items on move day such as medication, toiletries, paper plates and utensils, bed sheets, clothing, etc.
• Place like items within a carton and keep all parts or pairs together.
• Put curtain rod hardware, screws and bolts, and other small parts in a plastic bag and tape or tie it to the article.
• When filling a carton, do not exceed 50 lbs., fill the box to the top to prevent crushing during transit, and ensure all cartons close flat.
• Be sure to back-up all computer files. Disconnect all wiring and cables and draw a simple diagram or colour-code before disconnecting to make reconnection easier.
• Dresser drawers can also be utilized for some light clothing but all other items should be removed from the dresser drawers and packed in cartons.

Packing Your Breakables:

For these fragile items, you should use china cartons or sturdy, medium size cartons with 3”-4” of crumpled packing paper in the bottom of the carton for additional cushioning.

Consider the following packing tips for ultimate protection of your breakables:

• Individually wrap each piece of glass whether it is a plate, bowl, cup, etc. Stack 2-4 to a group (using your own judgement) and wrap them again in a double layer of packing paper.
• Plates can form the bottom tier or layer of the carton, followed by bowls in the next layer and finally by cups, glassware, goblets and other light, fragile items.
• Separate each layer in the carton with a cushion of paper and ensure that each wrapped piece is snug in its layer to prevent movement.
• Fill empty space with crushed paper as well as hollow breakables.
• Use wooden crates and linens to protect mirrors, large pictures, glass table tops, etc.
• Mark the top of the carton with “Fragile” and “This Side Up”.

In today’s security-conscious world, moving from Canada to the United States has become a more complex process than ever before. At Atlas, we’ve invested the time, resources, and expertise necessary to stay up-to-date with the latest regulations and procedures to ensure full compliance. Each year, we successfully manage thousands of shipments to the United States, and as industry leaders, you can trust us to handle your move smoothly and without issues.

As your dedicated van line, we are here to guide you through every step of your relocation and clarify the requirements for a successful move. Part of your responsibility includes providing the necessary personal documentation required by US Homeland Security and US Border Protection Services, ensuring your belongings can enter the United States duty-free.

Personal Documentation Requirements

Step One:

Form 3299: Declaration for Free Entry of Unaccompanied Articles

You are required to complete a US Department of Homeland Security, “3299 Declaration for Free Entry of Unaccompanied Articles” form. You can complete the form online by going to www.cbp.gov and typing “3299 form” in the search box.

Note:

Shipments Placed “In Bond”

In rare instances when paperwork is not submitted correctly, US Customs and Border Services will place your shipment “in bond” at their discretion. You will then have to appear in person at a customs facility at destination to clear your shipment. If you are not available, the mover will be instructed by US Customs to place your shipment in storage at a “bonded warehouse”, thus accruing additional charges for you.

Step Two:

The personal documentation required by Homeland Security/US Border Protection Services varies slightly depending on your status.

Non-Resident on a Work/Study/Investor Visa

• Customer’s Passport – Copy of passport for each accompanying family member
• Copy of Work Visa (one of: TN, L1, HB1, HB2, EB2, EB3, Student F1, etc.)
• Offer of Employment Letter (without confidential information)
• Copy of Visa Validation Stamp (found in passport)
• Copy of I-94 form (you must cross into the US before your goods arrive to obtain this form)
• Copy of Marriage Certificate if spouses have different last names

There Are Three Types of Immigration Status in The US:

• Non-Resident on a Work/Study/Investor Visa
• Returning US Citizen/Resident
• Part-Time Seasonal Resident

Your documentation required will depend on government status.

Returning US Citizen/Resident

• Customer’s Passport – Copy of passport for each accompanying family member
• Provide proof of length of time away from US (copy of stamped work visa is acceptable)
• If you are returning to the US with instruments/tools of your trade previously exported from the US, then include copies of previous inventories as proof they entered duty-free
• Sales receipts for major articles purchased while in Canada – items not owned and used for a minimum of one year will attract duty/tax

Part-Time Seasonal Resident

• Customer’s Passport – Copy of passport for each accompanying family member
• Copy of title to home or lease/rental agreement for US property
• Proof of Canadian residency (title to property, current property tax bill, 4-6 months of utility bills, etc.)

Importing a Motor Vehicle

Any motor vehicle that is less than 25 years old and will remain in the United States for more than one year must meet US Department of Transportation (DOT) safety and EPA standards. In most cases, cars and trucks do not travel on the moving van and other third-party arrangements must be made.

Note:

The following are considered vehicles by the DOT: cars, trucks, buses, ATV, side-by-side, trailers, motorcycles, mopeds, and motorized bicycles.

Required Documentation for Motor Vehicles:

• Copy of Vehicle Ownership
• Copy of Bill of Sale (if vehicle is leased or financed, a letter of authorization from financial institution is required)
• Compliance letter from vehicle manufacturer, not dealer (not needed for recreational vehicles)
• US Department of Homeland Security and CBP Form 3299 – for vehicle only (not required if driving your own
• Form HS-7
• EPA Form 3250-1

Note:

Compliance Letter from Vehicle Manufacturer

Some manufacturers charge a fee to issue a compliance letter or will ask for a copy of your Work Visa. When you receive your letter from the manufacturer, read it carefully. If the letter states that your vehicle complies with FMVSS, “except for minor labeling requirements”, then you will know that your car is acceptable to the US. If the letter states that the vehicle meets all standards, “except for speedometer or headlights”, then you will have to have this work done before the car is taken to the US and a copy of the invoice for the replacements must be included in the paperwork presented to Customs. If the letter states that your vehicle meets all standards, “except for No. 208 automatic or passive restraint requirements”, you will NOT be able to import it on a permanent basis unless it is modified by a registered importer. Generally, the cost for conversion is too expensive to make it worth having it done.

Returning Vehicles Bought From The US

Vehicles previously exported out of the US that are being re-imported by a “returning US
resident” do not require a compliance letter from vehicles manufacturer. You must provide proof that the vehicle was previously registered/ plated in the US (State registration card, title of registration or bill of sale from the dealer).

Financed or Leased Vehicles

Most leasing companies or financial institutions will not permit you to export a vehicle to the United States. Check with your institution and the motor vehicle licensing bureau in the state you are moving to before making any arrangements.

Duties/Taxes

Former US residents can usually import a vehicle purchased in Canada and manufactured under the USMCA agreement on a duty-free basis, providing they have owned it for a minimum of one year. Vehicles made outside of the USMCA zone are generally subject to duty. Check with US customs to determine rate of duty as this is subject to change.

Wine Collections

Movers do not transport wine or liquor on the moving van along with your household goods for safety reasons. A third-party carrier will need to be arranged to handle large quantities or wine collections.

Duties/Taxes

Wine collections are not considered by US Customs and Border Protection to be household goods or personal effects and are therefore subject to state regulated duties/taxes. Some states will permit you to import up to one case of wine duty-free, but others will not. US Customs determines the admissibility according to the regulations in the state where the shipment first enters the United States unless it is shipped “in bond” to your final destination. That means you will pay duties/taxes as determined by that state. The paperwork, and in certain cases the licensing, involved in importing a wine collection is fairly complex and is best left to a Customs Broker who has the necessary experience. A fee will be levied by the broker but it is well worth it, to ensure that your shipment is not seized by CBP. For a listing of the state liquor control authorities go to www.ttb.gov/ wine/state-ABC.shtml.

Firearms And/Or Ammunition

Movers do not transport firearms on the moving van along with your household goods for safety reasons. A third-party licensed gun importer will need to be arranged to properly import these items.

An import application must be sent to the Bureau of Alcohol, Tobacco and Firearms (ATF) a minimum of 8 weeks in advance of the date when you plan to import these items. For full information and copies of the appropriate forms go to www.atf.gov.

Importing Your Family Pets

Dogs

Dogs over the age of three months must be vaccinated against rabies at least 30 days before entering the United States. A valid rabies
vaccination certificate should accompany the animal. It should identify the animal by breed, age, colour and markings, include the date of vaccination and the expiry date. It must be signed by a licensed veterinarian.

Cats

As a general rule there are no restrictions on bringing domestic cats into the United States providing the animal appears to be in good
health. If an inspector wishes, he can insist that the cat(s) be examined by a licensed veterinarian at the owner’s expense. There are no vaccination requirements for cats. However, if they are destined for Hawaii, they will be subject to quarantine requirements.

Turtles, Snakes, Lizards, Hamsters, and Fish.

There are no current restrictions on the importation of these types of pets. Only turtles with a shell length of 4” or less may not be imported for any commercial purpose.

Birds

Pet birds entering the US from Canada, generally require:

• Appropriate U.S. Fish and Wildlife Service (FWS) certifications and permits;
• Health Certificate
• Veterinary Services (VS) import permit
• Examination at the first U.S. port of entry

Exotic Pets and Endangered Species

There are various regulations involved to import more exotic pets or endangered species.

Step One:

Obtain a Canadian export permit through Environment Canada and CITES travel.gc.ca/ travelling/documents/cites-permits.

Step Two:

Apply for a US import permit. Go to www.aphis. usda.gov and choose “imports & exports” then choose “animals”. US Fish and Wildlife Service handle the permits for the export and import of endangered species. Go to www.fws.gov for more information.

Hunting Trophies

Similar to importing exotic or endangered species, the importation of some hunting trophies is also subject to the two-step process
noted above. As described, obtain your Canadian export permit first through travel. gc.ca/travelling/documents/cites-permits. Then obtain your US import permit. Game birds, deer, moose, elk and bison hunting trophies are generally admissible to the US providing they have been prepared by an approved taxidermy facility.

Moving To The United States Contact Information

For Visa Information:

Citizenship and Immigration 1-800-375-5283
Email: USCIS.Canada@uscis.dhs.gov www.uscis.gov
For more personal service and to locate your closest US consulate office go to: www.usembassy.gov

For Customs Information:

US Customs and Border Protection 1-877-227- 5511
www.cbp.gov

For a 3299 form: https://www.cbp.gov/ document/forms/form-3299-declaration-free- entry-unaccompanied-articles

For Motor Vehicle Importation:

National Highway Traffic Safety Association/Department of Transportation 1-888-327-4236 https://www.nhtsa.gov/importing-vehicle

For a DOT HS-7 form: https://www.nhtsa.gov/importing-vehicle

For a 7501 Form: https://www.epa.gov/importing-vehicles-and-engines/epa-standard-form-3520-1-declaration-form-importation-motor-vehicles

Environmental Protection Agency (EPA):

734-214-4100
Email: imports@epa.gov
www.epa.gov/otaq/imports

For an EPA 3520-1 Form: https://www.epa.gov/importing-vehicles-and-engines/epa-standard-form-3520-1-declaration-form-importation-motor-vehicles

For Firearms Importation:

Department of Alcohol, Tobacco and Firearms

(ATF) 1-800-800-3855

Email: imports@atf.gov

www.atf.gov

US Government Official Contact List:

The list of US Government Agencies above can provide you with additional assistance, specific to your person situation, and have forms available for download from their website.

At Atlas, the US/Canada border is more than just a line on a map—it’s an important part of our expertise. As the preferred mover for cross-border relocations, we handle thousands of shipments each year, making us the trusted choice for families moving between the US and Canada. When you move with Atlas, our experienced cross-border professionals will ensure a seamless, stress-free experience.

As your dedicated van line, we are here to guide you throughout your relocation and explain the steps required to make your move a success. One of your responsibilities is to provide the necessary personal documentation required by Canada Customs, ensuring your belongings cross the border without delays.

This booklet offers essential information about common concerns and provides contact details for the various government agencies that can address your specific situation.

Important Notice:

• You are required to personally meet your Trusted Agent at the Canada Customs inland facility to have your shipment legally imported.
• Movers are required to file inbound shipments in advance even though actual clearance of the shipment doesn’t occur until the owner of the goods meets the Trusted Agent at Canada Customs inland facility.
• Provide your mover with a copy of the following documents: passport(s), work visa or permanent resident card, stamped copy of B4A (also known as BSF186A), and your typed inventory.
• If shipping a recreational motor vehicle (motorcycles, ATVs, etc.), you are required to provide your mover with the original title to present to US Customs before exiting the United States.

What Happens When Your Possessions Arrive In Canada

Once your shipment has reached the border, you are required to meet your Atlas Van Operator at the nearest Canada Customs facility to clear your shipment. We cannot legally deliver your possessions until this step is completed. Your Atlas Van Operator will contact you to make the arrangements. In some centers, an appointment is required while in other locations, it is on a first-come/first served basis. Depending on the destination, you may have to travel to a major city to reach the inland customs office.

Note:

Shipments in “Bonded-Storage”

If you are not available to accept your goods or have decided to place your goods in storage, they will be placed in “bonded-storage”. When you are ready to have your goods delivered, you will have to contact your Atlas agent where the goods are stored to obtain copies of the Trusted Agent’s paperwork, and then report to the Canada Customs facility to clear your shipment. Canada Customs will stamp the documents. These documents should then be returned to the storage Atlas agent and arrangements made to deliver your possessions to your new home.

Personal Documents Requirements

Step One:

B4A/BSF186A Form: Personal Effects Account Document (list of goods imported)

Canada Customs requires you to complete an inventory list of goods being imported. This list can be created using the B4A/BSF186A form “Personal Effects Account Document (list of goods imported)” as your guideline or a typed inventory list is also accepted. You cannot use the Atlas inventory forms prepared by your Atlas Van Operator, as the items packed are not individually noted. Your inventory list must include separate sections for goods imported with you at the time of entry and goods which are to follow at a later date. All items imported on the moving van at a later date should be marked as “goods to follow”. A sample of the B4A/BSF186 is included in this booklet for your reference. To access an online version, go to www.cbsa-asfc.gc.ca/publications and choose “Forms” B4A/BSF186A. They are available by number.

Based on the inventory list of goods you submit, the Canada Customs officer will complete a B4A/BSF186A form, assign a file number and give you a stamped copy as your receipt. You will need to present this document when you meet your Atlas Van Trusted Agent Customs inland facility.

Step Two:

Bring the following documentation with you to the Canada Customs office:

Non-Resident on a Work/Study/Investor Visa

• Customer’s Passport – Copy of passport for each accompanying family member
• Your copy of stamped B4A/BSF186A form
• Copy of Work/Study Visa
• Offer of Employment Letter (without confidential information)
• Copy of Marriage Certificate if spouses have different last names
• Completed copy of Atlas Van Operator’s inventory list
• Copy of Mover’s Bill of Lading
• Copy of Recreational Vehicle Titles of Ownership or Registration (if applicable)

Returning Canadian Citizens

• Customer’s Passport – Copy of passport for each accompanying family member
• Your copy of stamped B4A/BSF186A form
• Proof of length of time away from Canada (lease documents, pay stubs, etc.); you can also use the Work Visa stamped in your passport
• Completed copy of Atlas Van Operator’s inventory list
• Copy of Mover’s Bill of Lading
• Purchase receipts for goods acquired while out of the country (past 6 months)
• Copy of Recreational Vehicle Titles of Ownership or Registration (if applicable)

Part-Time Seasonal Residents

• Customer’s Passport – Copy of passport for each accompanying family member
• Your copy of stamped B4A/BSF186A form
• Proof of ownership or lease of seasonal property
• Completed copy of Atlas Van Operator’s inventory list
• Copy of Mover’s Bill of Lading
• Proof of US residency (State driver’s license)

Duties/Taxes:

If taxes or duties are owed, you will be required to pay before goods are released. Cheques, cash, major credit cards or Canadian bank debit cards are accepted.

Note: The difference between the B4A/BSF186A and the B4/BSF186 form is that the form with “A” are for goods to follow (so items on the truck) the form without the “A” are for the customer to list items that they are taking themselves.

Special Note: for Returning Canadians

If you have been out of Canada for less than five years, you must have owned and used items for at least six months in order for them to be tax and/or duty-free. If you have been out of the country for more than five years, the six-month rule does not apply.

However, there is one major exception for any single item (including automobiles) that has a value in excess of $10,000. Canada Customs will assign a value converted to Canadian dollars then deduct a $10,000 exemption. Tax and or duties will be charged on the net difference. If the automobile was made in Canada, United States or Mexico it is usually duty-free under the USMCA agreement therefore only tax will be levied. However, vehicles manufactured outside of this zone will attract both tax and duty.

For more information go to Canada customs website at www.cbsa-asfc.gc.ca/publications and choose “D Memoranda” D19-12-1: Importation of Vehicles and D2-3-2: Former Residents of Canada.

Exporting A Motor Vehicle From The United States

US Customs/Homeland Security controls the export of automobiles from the United States. This is part of their “anti-theft” initiative. Motorized vehicle(s) with US plates (including motorcycles and ATVs) must be exported legally from the US into Canada. In most cases, cars and trucks do not travel on the moving van and other third-party arrangements must be made. If you’ve made arrangements with your Atlas agent to transport your recreational vehicle (motorcycle, ATV, etc.) you are responsible to complete the documents below on your own. If you are using a third-party carrier, you are required to provide the documents below to them.

Required Documents for Motor Vehicles:

• Original Title or certified copy of the Original Title
• Copy of bill of sale for the vehicle at least one week prior to your moving date

For any recreational vehicles shipping on the moving van, our Van Operator must carry the Original Title with him so that he can report to US Customs at the port of exit for final inspection of the document and the vehicle itself. If you are driving your own vehicle, your Atlas representative will provide you with detailed instructions on how to complete this process on your own. In order to export a vehicle(s) from the US, it is recommended that a US Customs Broker be contacted to assist with the process.

For more information about exporting a vehicle, visit the US Customs and Border Protection website at www.cbp.gov/trade/basic-import-export/export-docs/motor-vehicle. You can locate Ports of Entry by visiting www.cbp.gov/contact/ports.

Importing a Motor Vehicle Into Canada

Your automobile must meet Canadian safety and emission standards. Transport Canada has contracted with Livingston International to administer their RIV program. You can find complete details and step by step instructions at www.riv.ca, call 1-888-848-8240 or send an email to support@support.riv.ca. You will need the year, make, model and VIN of your vehicle when checking to determine if it is eligible for importation. A list of eligible vehicles can be found on the RIV website.

Entry into the RIV program usually takes place at the same time as Customs clearance in Canada. You will have 45 days to make any necessary modifications before the vehicle can be registered in your new province. The current fee for the RIV program is $325.00 plus applicable taxes but is subject to change. You will also require a letter from your automobile manufacturer (not dealer) confirming that any recalls have been addressed.

Note:

Special Exemptions for Short-TermWork Visa

If you are coming to Canada on a Work Visa that has been issued for 36 months or less then you are exempt from complying with the Registered Imported Vehicle (RIV) program described below.

However, please note that the automobile cannot be sold in Canada and must be exported back to the United States when your work
permit expires. Canada Customs has the right to request that a bond be posted or a deposit provided to ensure that the vehicle will be exported at the end of the work permit period. If this occurs, make sure that Canada Customs provide you with a copy of an E29B form so that you can claim your refund when you leave Canada.

Importing Alcohol And Wine Collections

Movers do not transport wine or liquor on the moving van along with your household goods for safety reasons. A third-party carrier will need to be arranged to handle large quantities or wine collections.

You should be aware that you are only entitled to import a limited quantity of alcohol products tax and duty-free. At present the limit is 40 oz. of liquor per person of legal age by province. If you intend to import the contents of a home bar or wine collection you must make separate shipping arrangements and contact the appropriate provincial liquor control board to determine the amount of tax/duty that must be paid in advance. Canada Customs will not release the shipment without proof of payment.

Importing Food

Normal pantry items (i.e. tea, coffee, spices, etc.) can be imported, however, meat products and dairy products are prohibited. Pet food from the United States is also permitted. For a complete list of admissible items go to www.inspection. gc.ca and choose “Importing food, plants or animals”.

Importing Firearms And/Or Ammunition

Canada has very strict laws regarding firearms. As such, your mover does not transport firearms on the moving van along with your household goods for safety reasons. A third-party licensed gun importer will need to be arranged to properly import these items.

If you are planning on bringing firearms into Canada you have to declare all such items when you enter the country. If you do not declare them, they will be seized. To obtain a list of prohibited weapons and devices go to Canada

Custom’s Import and Export page at www.cbsa-asfc.gc.ca/import/iefw-iefa-eng.html. For more information, contact the Canadian Firearms centre at 1-800-731-4000.

Note: For Returning Canadians

If you are returning to Canada with firearms that were previously acquired in Canada, you must provide proof to Canada Customs that the firearms were exported and are now being re-imported.

Importing Your Family Pets

Dogs

Dogs over the age of eight months must be vaccinated against rabies before entering Canada. A valid rabies vaccination certificate must accompany the animal. It must identify the animal by breed, age, colour and markings, include the date of vaccination and the expiry date. It must be signed by a licensed veterinarian.

Cats

Cats over the age of three months must be accompanied by a valid rabies vaccination certificate that identifies the animal by breed,
age, colour and markings, and should include the date of the vaccination and the expiry date. The certificate must be signed by a licensed veterinarian.

Birds

It is possible to import personally-owned pet birds under the following conditions:

• Birds must accompany the owner or be in the possession of an immediate family member at time of entry into Canada.
• Owner must sign a declaration stating that the bird(s) have been in his/her possession for a 90-day period preceding the date of importation and have not been in contact with any other birds.
• Owner must sign a declaration stating that the birds are not for resale.

Under these conditions, no quarantine period or import permit is required.

Other Types of Animals or Reptiles

For all other types of pets or more information, contact the CFIA at 1-800-442-2342 or go to their website at www.inspection.gc.ca and choose “Importing or Travelling with Pets”.

Exotic Pets, Endangered Species or Hunting Trophies

There are various regulations involved to import more exotic pets, endangered species and hunting trophies.

Step One:

Obtain an export permit from the United States. Go to www.aphis.usda.gov and choose “imports & exports” then choose “animals”. US Fish and Wildlife Service handle the permits for the export and import of endangered species. Go to www.fws.gov for more information.

Step Two:

Obtain an Import Permit from Canada through Environment Canada and CITES. Go to their website at travel.gc.ca/travelling/documents/ cites-permits or call 1-855-869-8670 for assistance. Please note that it can take several weeks to obtain these permits so please make arrangements well in advance of your move.

Moving To Canada Contact Information

For Visa Information:

Canadian Citizenship and Immigration
1-888-242-2100
www.cic.gc.ca

For Customs Information:

Canada Border Services Agency
506-636-5064 or 1-800-461-9999
Email: contact@cbsa.gc.ca
www.cbsa-asfc.gc.ca

For Motor Vehicle Importation:

Registrar of Imported Vehicles
1-888-848-8240
Email: support@support.riv.ca
www.riv.ca

For Firearm Importation:

The Canadian Firearms Program
1-800-731-4000
www.cbsa-asfc.gc.ca/import/iefw-iefa-eng.html

For Animal Importation:

Canadian Food Inspection Agency
1-800-442-2342
www.inspection.gc.ca

Canadian Government Contact List:

The list of Canadian Government Agencies above can provide you with additional assistance, specific to your personal situation, and have forms available for download from their website.